Solace Compliance

Legal Tax cookie policy

As protecting the privacy of our clients and prospective clients is an
important part of the business, we have included this cookie policy
which is applicable to our websites

Protection of Personal Information POPI and Privacy Policy

Solace, a division of Legal&Tax Services is obliged to comply with the Protection of Personal Information (POPI) Act. POPI requires Solace to inform their clients as to how their personal Information is used, disclosed and destroyed.

Promotion of Access to Information Act (PAIA) Manual

This manual has been prepared in terms of SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT (ACT 2 OF 2000)

Conflict Of Interest

This is the collective internal policy on managing potential conflict of interests and insider trading.

Complaints Resolution Policy

Solace, a division of Legal&Tax Services is an authorised financial services provider (‘FSP’) licensed in terms of the Financial Advisory and Intermediary Services Act (the FAIS Act). The FAIS legislation requires that all FSPs must maintain an internal complaints resolution system and procedure in the event that a complainant complains about a financial service rendered by them.

TCF policy

Solace is committed to ensuring that all business conducted is in accordance with good business practice.

Policy Document
This document sets out the terms and conditions which govern our relationship.

Funeral Product Summary

A summary of your chosen funeral family plan and other important information

Disclosure Notice

Important information about your Insurer and authorised Financial Services Provider

Funeral Plan Sales Disclosures
Important disclosure in terms of the Financial Advisory and Intermediary Services (FAIS) Act

Letter of Authority
This letter confirms that the person that is the Authorised representative of Solace

Funeral Brochure
An overview of Solace funeral plan offering

Solace Funeral Plan Combined App Form and Sales Disclosures
Apply for cover or update your dependants and beneficiaries

Policy Document
This document sets out the terms and conditions which govern our relationship.

Product Summary and Disclosure Notice
Important information about your selected healthcare plan and your insurer

Healthcare Plan Sales Disclosures
Important disclosure in terms of the Financial Advisory and Intermediary Services (FAIS) Act

Letter of Authority
This letter confirms that the person that is the Authorised representative of Solace

Healthcare Brochure
An overview of Solace Healthcare plan offerings