How many family members are covered on the plan?
For HealthCare Individual plans, only the policyholder is covered.
For HealthCare Couple plans the policyholder and their spouse are covered.
For HealthCare family plans, the policyholder, their spouse and up to five children under the age of 18 can be covered on one plan.
Are there pre-screening requirements?
No. There are no exams or tests required before signing up.
Are pre-existing conditions covered?
Yes. There is a twelve month waiting period for pre-existing conditions.
Is there a waiting period for claims?
For admissions due to an accident, there is one-day waiting period.
For admissions due to an illness, there is a three-month general waiting period and a twelve-month waiting period for pre-existing conditions.
How does a member claim?
You can claim by calling 0860 765 223 or by SMSing “Claims” to 31690.
Does a member have to use the cash back for medical use?
No. This cash does not need to be spent on medical requirements unless the member wishes to do so. The cash back funds are paid directly into the beneficiary’s bank account.
